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Lumber Dealer Seeks General Manager

Lumber Dealer Seeks General Manager

[POSITION FILLED] Schaffer Associates is recruiting for a General Manager-Hilo for a highly-respected lumber dealer with nine locations around the Hawaiian Islands, along with a buying office located in Portland, OR. Reporting to the Vice President-Neighbor Islands, the General Manager will manage the location Sales & Operations team in Hilo, Hawaii. The successful candidate will be a strong sales leader and effective communicator with expertise in developing and maintaining internal and external customer relationships. In this role, the General Manager is accountable for P&L, branch budget, sales forecasting, and increasing market share for the location. Additionally, this role will be a key contact in promoting our client in the industry, with a strong presence in trade and manufacturing associations.


For more information, please contact Tom Masson at (704) 535-9939 or



  •  Plans, develops, and implements organization objectives.
  • Coordinates activities of division or departments such as operating, manufacturing, engineering, planning, sales, and maintenance.
  • Directs and coordinates promotion of products sold or services performed to develop new markets, increase share of markets and obtain competitive positions in the industry.
  • Analyzes branch budget requests to identify areas in which modifications can be made, to assure results in accordance with the approved budget.
  • Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations.
  • Directs preparation of directives to division or department administrator outlining policy, program, and operations changes to be implemented.
  • Promotes organization in industry, manufacturing or trade associations.
  • Develops location business plan including a sales forecast.
  • Ensures service levels meet customer needs and expectations.
  • Develops, maintains, and improves customers, vendor, and employee relationships.
  • Efficiently uses all assets including materials, machines, equipment, and people.
  • Controls cost and determines future capital requirements of the business.
  • Ensures workplace safety and compliance with all regulatory requirements.
  • Maintains high ethical standard in all business dealings.
  • Reviews information to determine employee performance and areas of improvement.
  • Implements and complies with required company policies and procedures.



  • Bachelor’s Degree in Business, related field, or equivalent industry experience preferred.
  • 4-10+ years of experience in related field preferred.



  • Proven track record of creating and managing an outside sales force.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports and legal documents.
  • Ability to respond to common inquiries or complaints from customer or member of the business community.
  • Ability to effectively present information to top management and public groups.
  • Experience in managerial assignments with P&L Accountability for sales and/or operations in the millwork and building material industry are desirable.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Strong computer skills, proficient with MS Office.